Zappos - Customer Service

Contact Information

Phone: 800-927-7671


2280 Corporate Cir., Ste. 100
Henderson, NV 89074
United States

Customer Service Handles

Category: Online Stores
Sub Category: Unclassified

Social Customer Service Details

Have a complaint about Zappos? Here is the scoop on everything you need to know about how Zappos deals with customer service feedback on social media.

The types of issues that people complain about on social networks for Zappos are typically related to shipping, credit card charges, cancelation policies, shoe quality, and orders.

The Zappos Facebook pageIs active and promotional in nature, verified, and often responds to customer feedback. They do have an active “Message” button which means you can contact them using the Facebook chat messenger function.

Zappos has a verified Twitter handle which is used for Customer Service, promotion, and is very active.

Zappos Google+ is active and used for promotion and customer service issues. It has a small following as is verified.

Have a suggestion regarding social media customer service for Zappos? Let us know.

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