Zaful - Customer Service

Verified Business

Contact Information

Phone: 720-346-9332


United States

Customer Service Handles

Category: Women's Clothing Stores
Sub Category: Clothes & Apparel
8 Reviews for Zaful

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Complaints, reviews, and feedback submitted for Zaful

Jupes,robes,et maillot de bain (6/12/16)

J'ai passé une commande de 4,articles mais je n'ai reçu qu'un seul article sur les 4, et depuis mars j'attend le reste de ma commande mais toujours rien j'ai écris des mails rester sans nouvelles et j'ai appelé mais ils reste injoignable. Alors je demande un remboursement où que mes articles me soit livré. Merci  View Gripe »

UL1603131912303814 (4/11/16)

I ordered 30 days ago and still haven't received the 2 sweaters I have ordered I would like to find out where my package is at. When I tried tracking it through a tracking website it said my tracking number is not valid. I would just like to know if I will even receive my order!?  View Gripe »

Clothing (4/7/16)

I have ordered from this site about a dozen times now and am impressed with Zaful. The clothing I have received is high quality, looks more expensive than it actually is, and fits great. I saw that other reviewers have complained about sizing, but as asian sizing runs different than American, as long as one follows the size charts, there are no issues. I am normally a small, but order medium from Zaful and just about everything fits great! I recommend this site often to friends, especially when I get compliments on what I'm wearing. A lot of my friends are now using it too.The shipping is free, but is international, so it takes a little longer than domestic, but is still prompts. I dealt with customer service when an item was backordered and they were quick to reply, and answered my question fully and provided me with options to solve my issue. Very efficient in my opinion. I really enjoy higher end clothing, but don't have a large clothing budget, so Zaful is an awesome…  View Gripe »

damaged dress and top that never arrived (1/10/16)

I received a damaged dress and the top I ordered never arrived. I had to send the dress back to China to receive reimbursement. I have spent a total of $94.58 and received nothing in return. This company is criminal.  View Gripe »

U1512042118397292 (1/1/16)

No issues at all. This was my second time ordering from Zaful and I must say I am so happy with my purchase. So glad all fit well and now and I will look real nice.  View Gripe »

U1512111348192046 (12/31/15)

No issues at all. I was the most happiest person after shipping when the item was handed over to me and I saw the beauty and the great material. Even the shipping was quick in time. For me Zaful is a great place to buy my clothes in the future.  View Gripe »

Dress (11/8/15)

I ordered this Sept 21 and haven't received it yet...Nov. 8!!! Emailed a request for information, and they never answered. Will NEVER order from this company again...  View Gripe »

clothing/no idea you are dealing with CHINA (10/11/15)

CUSTOMER BEWARE: cute items sent from STATEN ISL. NEW YORK but to return items customer is given a run around and must pay shipping to CHINA------products run small  View Gripe »