Yahoo - Customer Service

Contact Information

Phone: 866-924-6676

Web:

Yahoo
701 First Avenue
Sunnyvale, CA 94089
United States

Customer Service Handles

@YahooCare
yahoo
+Yahoo
Category: Online Stores
Sub Category: Internet and Information Services

Social Customer Service Details

Have a complaint about Yahoo? Here's the scoop on everything you need to know about how Yahoo handles customer service feedback on social media.

The types of issues that people complain on social networks for Yahoo are typically related to billing problems, software problems, and poor customer service.

The Yahoo Facebook page is very active and promotional in nature. They do not have their "Message" button activated.

Yahoo has a company brand Twitter handle which is used for Customer Service, and seems to be quite active.

The Yahoo Google+ is active and used for promotion. It has a large following and is verified.

Have a suggestion regarding social media customer service for Yahoo? Let us know.
34 Reviews for Yahoo

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Complaints, reviews, and feedback submitted for Yahoo

Web browser (5/28/16)

Yahoo is hijacking web users search engine choice and substituting Yahoo. In my case I use Safari with Google as the search engine. Ordinarily when I open Safari I am directed to Google. Now I am directed to Yahoo. My computer still has Google as my default but it goes to Yahoo anyway. I wrote them this letter: Cancel my account. I did not request it and I refuse to comply with the terms of service. I resent your intrusive, arrogant and probably illegal Trojan horse tactic to subvert my default browser choice. My default browser choice is Google but when I open Safari, Yahoo has hijacked my choice in blatant disregard for my choice and my wishes. Your tactic is unethical, extremely arrogant, sophomoric, ugly, disgusting and irresponsible. I hope you succumb to competitive pressure, all your advertisers leave you, your stockholders and employees finally recognize how venal you are and Yahoo disappears into the garbage can of history. I and thousands more like me will forever despise…  View Gripe »

domain (12/10/15)

I purchased the domain lukeslandscaping.com from yahoo small business and have been paying 9.95 every month. I now discover that the domain is serviced by active registra and I DON'T own. I discovered this when my email, lyn@lukeslandscaping.com stopped receiving. I've been on the phone for hours with Abaco and not one person had the nerve to tell me. I had to discover it on my own. I'd like to cancel my small business account and demand a refund of $1,791.00 immediately. My name is Madelyn McGarry and my phone number is 954-552-9899.  View Gripe »

none (12/9/15)

I have a major complaint about the yahoo email format. When I'm typing my message. I constantly get pop up ads that stops me from typing. I have to stop and start up again so many times while trying to type my message, it is sooo frustrating!!!!! I never had the pop ups in my messages until I got the windows ten.  View Gripe »

e-mail password issue (11/21/15)

they send your new password thru e-mail and of course YOU CANNOT ACCESS E-MAIL WITHOUT PASSWORD  View Gripe »

A DELL INSPIRION LAPTOP (11/9/15)

HOW COME YAHOO LIST PHONE NUMBEERS FOR CUSTOMER SERVICE AND YOU CANNOT USE ANT OF THEM. I CANNOT SIGN IN AND THAT IS THE WAY TO CONTACT THEM ALL I WANT IS HELP AND A HUMAN TO TALK TOO  View Gripe »

Email Delivery (10/22/15)

Yahoo refuses to deliver emails to subscribers sent by internet marketers and is creating undue hardship on small businesses. This also happens to a lesser degree with gmail, aol, and hotmail. What happened to net neutrality? Perhaps small businesses need to ban together and file a class action suit with damages for lost business!  View Gripe »

advertisements (10/16/15)

When you post a "skip the add" on your site and I tap on it but something else pops up in the "skip the add" spot that refuses to do so it is the last straw for me. Your adds have become more of an irritation then, a slap in the face, to us customers. Like Pres. Regan said "Vote with your feet and walk away". It will take a while but I am changing my email out to another provider and removing you from my home page. Nobody likes the insults you put on to us customers.  View Gripe »

Yahoo Mail (9/24/15)

I am unable to compose an email.  View Gripe »

Yahoo Mail (9/24/15)

I am unable to respond to emails sent.  View Gripe »

ads (9/21/15)

Talk to customer service about those discussing ads on my home page they there is NOTHING they can or will do about it I will leave yahoo and got gmail if this not resolved soon thank you  View Gripe »