Walmart - Customer Service

Contact Information

Phone: 800-925-6278

Web:

Walmart
1201 Route 300
Newburgh, NY 12550-5005
United States

Customer Service Handles

@Walmart
walmart
+Walmart
Category: Department Stores
Sub Category: Retail (General)

Social Customer Service Details

Waiting in long lines again? Here's the scoop on everything you need to know about how WalMart handles customer service feedback on social media.

The types of issues that people complain on social networks for WalMart are typically related to returns, customer service interactions, line, product selection, receipts, product quality, and recalls.

The WalMart Facebook page is very active and promotional in nature. They do not have their "Message" button activated which means you cannot contact them through Facebook chat messenger.

WalMart has a verified Twitter handle which is used for Customer Service, and seems to be very active.

The WalMart Google+ seems to be used periodically for promotion. It has a large following and is verified.

Have a suggestion regarding social media customer service for WalMart? Let us know.

Most Complained about in General Merchandise Stores (Stores)

  1. Macy's - 56 issues
  2. Target - 51 issues
  3. Family Dollar Stores - 35 issues
  4. Dollar General - 29 issues
  5. Dillard's - 17 issues
  6. Lord & Taylor - 11 issues
  7. Neiman Marcus Group - 3 issues
  8. Brookstone - 2 issues
164 Reviews for Walmart

Have a complaint or review about Walmart?

Submit your Gripe:

Complaints, reviews, and feedback submitted for Walmart

44b product4747 (4/13/17)

I have lost two bra within a week of purchase at Walmart. I have had half a lung removed so I buy one size larger than needed. The third from the top hook came out and I have purchased another and so far so good. I can't afford to buy one every week because I am on Social Security.  View Gripe »

Savings catcher ecard (3/15/17)

I have not received my ecard on my savings Catcher. It was 25 dollars and some change.  View Gripe »

childs eye glasses (3/7/17)

I bought my daughters eye glasses from here with the scratch protect (she was 5) well a year later she has scratches all over and even though we bought the protection and still have a year we are not covered because they are scratched ????????????????????? I won't be telling good things about this . We bought the glasses at 4th ave in St.Chatharines but the one on centennial in Hamilton is the one to refuse me.  View Gripe »

Savings Catcher (2/4/17)

I submitted a receipt dated -1-26-2017 On 1-30-2017 within time limited. But Was not given credit. It was a large purchase for me. Please check number of my receipt on my account. Thank you  View Gripe »

Check Out (1/1/17)

The walmart in Cartersville GA is the worst place to go they never have no check out lines open except self checkout and 3/4 of the time there's out of money u can only pay with a credit card during Christmas i literally stood in line to checkout for 47mins n even now u still stand in line for ever I don't understand why they have people working the registers  View Gripe »

Product (12/22/16)

I placed an order (#6011689030104) for new Nintendo 3DS which was stuck in processing and redid the order again (#6231662495456) on Dec 17. Got a tracking number 1LS720800457010 with est. delivery date of Dec 20. Today I'm being told that it's lost in transit and Walmart is out of stock on the product and the only option is to refund. I believe this is a scam and orders could not be fulfilled and Walmart just make fake promises by accepting the order. Pathetic customer service.  View Gripe »

ELECTRONICS DEPTS (12/17/16)

Walmart Electronics Depts, from Fremont Ca in 2008, with their Store Manager, Mark Bloom III & his human resources dept, all the employees & truck drivers, in his regime are illegal for stalking,hacking,stealing my identity (see my bio on my twitter acct @IAMONLYCAFFREY) & every boostmobile phone account of mine even crossing USA state lines. I am a 2X rape victim so these criminals, their supervisors, Walmart home office in Arkansas need to be investigated and arrested.  View Gripe »

ELECTRONICS DEPTS (12/17/16)

Walmart Electronics Depts, from Fremont Ca in 2008, with their Store Manager, Mark Bloom III & his human resources dept, all the employees & truck drivers, in his regime are illegal for stalking,hacking,stealing my identity (see my bio on my twitter acct @IAMONLYCAFFREY) & every boostmobile phone account of mine even crossing USA state lines. I am a 2X rape victim so these criminals, their supervisors, Walmart home office in Arkansas need to be investigated and arrested.  View Gripe »

Human Resources Dept (12/16/16)

Fremont CA Human Resources Dept employees + store employees+ Walmart truck drivers + store manager are all also guilty of aggrevating stalking, hacking, stealing my ID (SEE MY BIO ON MY TWITTER @IAMONLYCAFFREY) , INHERTANCES, ACCTS, REAL ESTATE, CREDENTIALS ETC SINCE BEFORE 2008.  View Gripe »

Bestchoiceproducts-water fountain (12/14/16)

SKU: sky 2893 – was a water fountain I was going to use for stress reliever but it became a stress. The fountain did not work I left two emails to best choice products received no reply from the emails Walmart states they cannot except in stores.  View Gripe »