Venta Airwasher Inc. - Customer Service
Mt. Prospect, IL 60056
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Venta-Sonic VS 205 (8/3/14)
I can't get the cap unscrewed to refill the water. I love this humidifier, it works great, but since they day I bought it (4 mos. ago), I've had difficulty getting the cap off to refill it with water. Now, it's sealed tight! I seriously cannot get the cap off. I took out my toolbox & was going to use a huge wrench on it, but figured--- why the frustration? Can you please help me resolve this like any business responsible for the products/ product quality would do? Thanks. View Gripe »