Valero - Customer Service

Contact Information

Valero
One Valero Way
San Antonio , TX 78249
United States

Customer Service Handles

valeroenergy
Category: Crude Petroleum & Natural Gas
Sub Category: Oil/Gas Distribution
2 Reviews for Valero

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Complaints, reviews, and feedback submitted for Valero

Gas (12/17/16)

I visited the Valero Service Station located at 425 Gerstner Memorial Blvd and used pump 1. My gas tank was at 3/4 of a tank and takes between 3-4 gallons to fill up at the most. With gas being $2.059 a gallon at the time of my visit, it should not have been more than $8 to fill. When the amount reached the $10 price range and I pumped over 4 gallons, I stopped the pump to get the attendant to. He turned the pump back on than came outside to test the pump. The gas was barley trickling out at first. He started shaking and hitting the pump and than tried again. The pump did eventually start working so he said that he could not help me. I tried to explain to him that he was having trouble with the pump at first and even when trickling the price and gallons were not being read right. He still refused to help even after experiencing the issue himself. I am asking that Valero make right on this by sending me a refund via check or gift card. Questions contact Leslie Sherman 3373773717  View Gripe »

SERVICE STATION (4/2/15)

TO LOW OF A CREDIT LIMIT OUR CREDIT SCORES WAY UP $1,000 LIMIT THATS A INSULT CUSTOMER SERVICE WAS VERY RUDE DID NOT KNOW ANY OF MY QUESTIONS HUNG UP ON ME WHEN I TOLD HER TO CLOSE MY ACCOUNT IF THATS THE WAY YOU RUN YOUR BUSSINESS I WANT NO PART OF IT I RECIEVED MY CARDS 4/2/15 AND CUT THEM UP THE CUSTOMER LADY REALLY PISSED ME OFF AND I DON'T GET MAD EASILY I'M THE LOSER HER I SUPPORT FAMILY BUSINESS GOOD BY  View Gripe »