Ralph Lauren - Customer Service

Contact Information

Phone: 888-475-7674

Web:

Ralph Lauren
650 Madison Avenue
New York, NY 10022
United States

Customer Service Handles

@RalphLauren
RalphLauren
Category: Miscellaneous Retail Stores, nec
Sub Category: Retail (General)

Social Customer Service Details

Have a complaint for Ralph Lauren? Here’s how the fashion retailer handles customer service interactions online.

The types of issues that people complain on social networks for Ralph Lauren usually have to do with return policies, rude employees, and delicate products.

Ralph Lauren’s Facebook page is entirely devoted to advertising. The popular brand showcases pictures of its latest styles, where you can find its outfits, and famous celebrities modeling clothes. It seems that almost no customer service takes place here, given that their message feature is not on and the admin does not browse the comments section for customer feedback.

Ralph Lauren also has a Twitter handle which is used for advertising, community engagement, and some customer service. The handle occasionally responds to customers, but for the most part, promotes press events, new outfits, and announces new store openings.

Ralph Lauren currently cannot be found on Google Plus. Could Ralph Lauren optimize social media better to serve unsatisfied customers? Let us know.
1 Review for Ralph Lauren

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Complaints, reviews, and feedback submitted for Ralph Lauren

Product Quality (8/6/14)

Ordered a Red Polo by Ralph Lauren shirt for my niece and her friends. All of them looked the same except one. It was missing a number 3 on the right sleeve.  View Gripe »