Qatar Airways - Customer Service

Contact Information

Qatar Airways
1430 K Street NW
Washington, DC 20009
United States

Customer Service Handles

@qatarairways
qatarairways
qatarairways
Category: Air Transportation, Scheduled
Sub Category: Transportation (Air)
4 Reviews for Qatar Airways

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Complaints, reviews, and feedback submitted for Qatar Airways

Ticket Reservation (12/16/15)

Bad customer service and support from reservations helpdesk. Tried booking a ticket which had an error in the booking and got zero assistance to solve the problem. Even after taking the airline staff advice and making a rebooking at a higher fare, Qatar Airways refused to connect with us in spite of our multiple attempts to reach out to them. There was no response for days in an urgent matter and extremely unhelpful and rude customer service staff. Very bad experience with this airline and spoilt our holiday.  View Gripe »

Flight Delay (12/13/15)

My flight was delayed for 5 Hours and 15 Minutes, There was no priority line for Members & Staff were very rude. Its been 3 weeks Qatar Airways have not come with solution on my issues  View Gripe »

Check in (12/6/15)

Bad attitude and lack in customer service from ground staff in OR tambo, South Africa.  View Gripe »

insurance claim (11/19/14)

Ignorance by the management, and backing out after 3months from insurance claim... Bad costumer service.  View Gripe »