Pacific Gas and Electric Company - Customer Service

Contact Information

Phone: 800-743-5000


Pacific Gas and Electric Company
77 Beale Street, 24th Floor
San Francisco, CA 94105
United States

Customer Service Handles

Category: Electric & Other Services Combined
Sub Category: Utilities
2 Reviews for Pacific Gas and Electric Company

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Complaints, reviews, and feedback submitted for Pacific Gas and Electric Company

Power Connection (8/26/15)

Service Disconnected and PG&E refuses to talk to family members to restore power supply unless the primary account holder is reachable who is away on business. Who in the right sense of mind would create such rules for most essential and critical services like electricity - Only PGE&E?  View Gripe »

Utilities (8/11/15)

My bills are extremely high and they refer you to assistance programs (Heap) and (Reach) that dont help anyone thats owes more than $300. PG&E will not address the problem. Will not send a tech out to inspect their equipment but will quickly send a tech to disconnect your service. Every since that smart meter was installed my bill has been extremely high. That it wasn't before the smart meter was installed.  View Gripe »