(NRA) National Rifle Association - Customer Service

Contact Information

Phone: 703-267-1000


(NRA) National Rifle Association
11250 Waples Mill Rd Suite 1
Fairfax, VA 22030-9400
United States

Customer Service Handles

Category: Business Associations
Sub Category: Business & Consumer Services

Social Customer Service Details

Have a complaint about the NRA? Here's the scoop on everything you need to know about how the NRA handles customer service feedback on social media.

The types of issues that people complain on social networks for the NRA are typically related to unsolicited calls and billing problems.

The NRA Facebook page is very active and promotional in nature. They do have their Message button activated which means you can contact them through Facebook chat messenger, however, effectiveness may limited given a very large following.

The NRA has a company brand Twitter handle which is used for Customer Service, and seems to be quite active.

Have a suggestion regarding social media customer service for the NRA? Let us know.
9 Reviews for (NRA) National Rifle Association

Have a complaint or review about (NRA) National Rifle Association?

Submit your Gripe:

Complaints, reviews, and feedback submitted for (NRA) National Rifle Association


I'm An NRA Pistol Instructor. After numerous attempts to reconcile issues & get basic answers from the training dept & other Departments I have given up. I invested alot of money for all of my certifications & It has turned out to be a waste of time They tell you to leave your'e name & phone #, but no one ever answers or returns a call. This has been going on for over a year. BUT.... There sure good at calling you to get more money out of you. There a regular KA-CHING Machine. I'm done with them & I'm spreading the word.  View Gripe »

phone calls (1/23/17)

I am a senior citizan and after making several complaints to Do Not Call list, Alejandro Merents a rep for NRA calls all hours of the day and night. Mr. Alejandro Merents the rep for NRA is causing me mental stress and mental anguish. This is my second report.  View Gripe »

phone calls (1/19/17)

Even tho I am on the Do Not Call list, I have received numerous calls over the past several weeks from Alejandro Merentes at all hours of the day and night. It seems as tho the NRA does not mind bothering people over and over. I am a senior citizen and Mr. Merentes is causing me mental anguish! NRA is killing you with guns and with mental anguish!  View Gripe »

Michael Chedester of Ohio (11/30/16)

This is not a gripe at the NRA, it is a complaint about a member. The above mentioned man shot and killed 2 dogs for SPORT. He was fired from his job today and is facing 2 felony charges. He doesn't care, just wants to kill. Its crazies like him who give responsible gun owners a bad time.  View Gripe »

Pocket Knife (4/8/16)

Sir, a couple months ago I renewed my membership and was promised a pocket knife if I did. I have not received my knife, or a response to my email of 2-3 weeks ago on this subject. My membership number is 203508318. I would greatly appreciate it if you could help me get my knife. Clovie C. Quick 6141 Capr Cod Drive Columbus, GA. 31904  View Gripe »

Harrassing phone calls (4/3/16)

I am sick of the policies of the NRA. They have called me at least once every day for the last three months. I am on the Florida No call List but it seems to make no difference. If I block the number then they just call on a another number. Another Scam of thiers is to see NRA update on your caller ID and it is just a plea to donate money and the update is a donation for recent events. I am in Jacksonville Florida.  View Gripe »

After making two different weapon purchases I still have not found out how to get my membership from you (3/10/16)

I just want to know can you make it easy to get paper work for membership after making online purchase ( It's my second purchase and nothing from anyone I fill as if its a lie.  View Gripe »

Membership Support (2/27/16)

I submitted a online inquiry as to how to "reset" my membership asccount. As to this date I have received no information except one missed phone call from the NRA that sated they may call me vack within a couple of days. My name is Wayne Mullins, my member number 000014579217 and my coplaint is I can't logon. I don't remember my user name and my "old" password didn't have enough characters. I can't create av new accoune because it says a account alreadty exists. My intent was to sign yup for a life membership at the reduced prices. I can only assume that the NRA doesn't care about me or my membership.  View Gripe »

Customer Service. (10/22/15)

We are members in the NRA and it's Easy Pay Program. Our member page on their site does not reflect the correct balance to our EPL account. Our bank statement clearly shows the date, amount and transaction number to each of our payments. Calling customer service was a waste of time as they have yet to correct our balance amount. What is it going to take to receive proper service from this organization?  View Gripe »