National General Insurance - Customer Service

Verified Business

Contact Information

Phone: 888-293-5108


National General Insurance
United States

Customer Service Handles

Category: Insurance Agents, Brokers, and Service
Sub Category: Insurance (General)
2 Reviews for National General Insurance

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Complaints, reviews, and feedback submitted for National General Insurance

claims adjuster spenser dykes (11/20/15)

Refuses (apparently) to return claimants phone calls seeking status of claim. 13 calls , 9 message no response.  View Gripe »

Auto Insurance (9/19/15)

I had an accident in my auto on 8/11/15 in Tucson Arizona (my home address in in Acton, California. I got an estimate here in Tucson and I called National General Insurance Company and filed a claim. They sent a check to me to give to the Collision Center. The Collision center needed to call the insurance company to file an additional charge for something they missed on the original estimate. They called my adjuster and left a message to call them back to get the additional charges. They have been calling the adjuster and leaving messages for 5 days now and have not had a return call. I have also called the adjuster and left messages. I then called the adjusters supervisor and left a message to call me. The collision center did the same thing and have had no return calls. I called the main office of the insurance company and I talked to a Joel W. and he said that he will send an email to all the claims managers to have someone call me. I still have not received a return call.  View Gripe »