Namesco - Customer Service

Contact Information

Phone: 0345 363 3632

Web:

Namesco
Acton House, Perdiswell Park
Worcester, Worcs WR3 7GD
United Kingdom

Customer Service Handles

@namesco
namesco
namescouk
Category: Data Processing & Preparation
Sub Category: Internet and Information Services
1 Review for Namesco

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Complaints, reviews, and feedback submitted for Namesco

domain renewal (8/31/16)

Names.co.uk renewed a domain name without my permission by using Amazon Payment service. They claim I had ticked the auto renew box on their website. However, this is untrue as I bought the domain name to sell and had no intentions of renewing the name and had not used it or accessed their website until I made a complaint. I think they ticked the auto renew box when I threatened court action. I had a terse unpleasant reply, where I was told point blank they will refuse to refund me on first contact. I feel I have been robbed deliberately, simply because they could, knowing I would have little redress and cannot prove I had not agreed to an auto renewal. Apparantly they would rather have bad publicity rather than admit their mistake and refund me. I wonder if the company shareholders will agree.  View Gripe »