Madwire - Customer Service
Loveland, CO 80537
Customer Service Handles
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Marketing 360 - Website SEO (3/31/16)
Purchased services on 1.14.16 with salesperson Nate. Was told that they would optimize my site on my URL and drive traffic there. Then assigned to project manager Benjamin. When I stated that I did not require a new website on their hosting platform he reassigned me to Aaron. In the last 3 months they have only done 2 things to my URL: (1) added their phone number to track any incoming calls, and (2) added their "Nationally ranked consultant logo." I've yet to see another website with my content on it, yet they continually state that such a website exists and that they will apply over $450 in banked credits to my google adword campaign. In effect, they are banking my money $2,448 and refusing to apply SEO to my URL. They seem to delay and expect me to accept hosting on their site- something I never requested and do not need. After repeated requests to be reassigned to another person or a manager, and after repeated requests to cancel their services (both in writing and verbally), I hav View Gripe »