Kayak - Customer Service

Contact Information

Phone: 855-516-9181


7 Market Street
Stamford, CT 06902
United States

Customer Service Handles

Category: Online Consumer Stores
Sub Category: Online Travel/ Deal Sites

Social Customer Service Details

Found better pricing for your trip elsewhere, but can’t seem to cancel your ticket? Here's the scoop on everything you need to know about how Kayak handles customer service feedback on social media.

The types of issues that people complain on social networks for Kayak are typically related to ticket booking, customer service representatives, cancelation policy, and refunds.

The Kayak Facebook page is very active and promotional in nature, and is verified. They do have their "Message" button activated, which means you can contact them through Facebook chat messenger.

Kayak has a company brand Twitter handle which is used for promotions, and is active.

Kayak Google+ is active and used for promotion. It has a large following and is verified.

Have a suggestion regarding social media customer service for Kayak?Let us know.
1 Review for Kayak

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Complaints, reviews, and feedback submitted for Kayak

Travel (3/5/14)

Customer service has hung up on me twice, their website has changed my reservation from 2 queen beds, which I originally clicked to a king bed and customer service is having a hard time making a change. The manager wants to charge me 5 dollars for the change, even though it's their mistake and they cost the same online  View Gripe »