Jared Jewelers - Customer Service

Contact Information

Jared Jewelers
375 Ghent Road
Fairlawn, OH 44333-4600
United States

Customer Service Handles

@ThatsJared
Category: Jewelers Stores
Sub Category: Precious Metals

Social Customer Service Details

Have a complaint about Jared Jewelers? Here is the scoop on everything you need to know about how Jared Jewelers handles customer service feedback on social media.

The types of issues people complain about on social media for Jared Jewelers are typically related to quality of jewelry, customer service interactions, and repairs.

The Jared Jewelers Facebook page is active and promotional in nature. They do have an active “Message” button which means you can contact them using the Facebook chat messenger.

Jared Jewelers has a Twitter handle which is used mostly for promotion and some customer service issues. It is verified and has medium sized following.

Jared Jewelers does not have a Google+ account.

Have a suggestion regarding social media customer service for Jared Jewelers? Let us know.
1 Review for Jared Jewelers

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Complaints, reviews, and feedback submitted for Jared Jewelers

Wedding Ring and Band (1/11/16)

The engagement ring we purchased was from Jared and they custom designed a wedding band to go along with it. The band is faulty, shares prongs, and each time it has been inspected, the diamonds had become loose. We have luckily not lost any diamonds, but now Jared is pressing us to fully replace the ring at double our initial investment a mere two years after purchasing ($10,000). In addition, they stated that anything custom doesn't have a trade in value comparable to the sales price. All we are seeking is a ring replacement at the current carat weight, quality, and value from our original purchase. No one from the store, the 800 number, or the claims adjuster that they assigned us is willing to discuss this being an option. We have reached out the the regional manager twice and haven't even been graced with a call back to discuss it. I feel violated and disrespected. I believe they pull this unfair business practice to bait you into paying double for new jewelry.  View Gripe »