Idea Cellular - Customer Service

Contact Information

Phone: +91 95940 04000

Web:

Idea Cellular
5th Floor, Windsor, Off CST Road, Kalina, Santacruz East
Mumbai, Maharashtra 400098
India

Customer Service Handles

@Idea_CARES
Idea
Category: Radiotelephone Communications
Sub Category: Telecom (Wireless Provider)
4 Reviews for Idea Cellular

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Complaints, reviews, and feedback submitted for Idea Cellular

Refund of wrongly billed amount (10/24/16)

Idea had promised me a refund of rs.740/- in August,2016 and the officer had assured me that refund cheφue(in this age of electronic banking???) would reach me in 15-20 working days!!! Its October now, but I am still waiting for the cheφue!! After tweeting Idea around 4-5 times, i got a callback 3days back informing me that they will investigate and revert in 48 hrs. Idea's slogan-- 'AN IDEA CAN CHANGE YOUR LIFE' is an accurate summary of my situation.  View Gripe »

na (1/2/16)

Hi, I have idea no 9911885820,last night Rs 150 has been deducted from my account when I complaint against this on 198 then they have discontinued the service but informed me that I need to call in the morning because due to system issue they can't refund the amount right now Now since the morning I am trying to get the refund but not able to connect with customer care on 198 Thanks SHAILENDRA TIWARI 9911885820  View Gripe »

Add on service (11/20/15)

The company deducted rs 90 from my account. I came across an advertisement while surfing net on the network's 3g and kept pressing no. Still the company started some service and deducted rs 90. Kindly help  View Gripe »

BAD Network Coverage, Call DROP, 2G too BAD (10/27/15)

1] Network issue has been raised with Idea Maharashtra starting 27-Feb-2015. N-Number of tickets till now and escalation to TRAI and also raised the issue with National Consumer. Still the status is same. 2] Call Drops, I have evidence of Frequent Call Drops (Mobile Screen Shots showing message CALL DROP) and today also I had 3 call drops till now. 3] 2G network does not work in prime location like IT Park (have screens shot for the same as well). Attaching one screen shot for each issue. (PLEASE DO MAKE SURE THAT THE DETAIL IN SCREEN SHOT IS NOT SHARED AS IT IS SHOWING DIALED NUMBER ETC.)  View Gripe »