H2O Aquatics - Customer Service

Contact Information

Phone: 0845 4905052

Web:

H2O Aquatics
13–15 Ongar Road
Brentwood, Essex CM15 9AU
United Kingdom

Customer Service Handles

@h2oaquatics
Category: Miscellaneous Retail Stores, nec
Sub Category: Pool and Outdoor Products
1 Review for H2O Aquatics

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Complaints, reviews, and feedback submitted for H2O Aquatics

Aquatic equipment (4/4/15)

Products ordered, paid £9.99 for next day delivery, received telephone call saying they didn't have the products in stock but would be back in on Wednesday for delivery Thursday, agreed that this would be fine, delivery failed on Thursday, delivery already 3 days late. Called shop, very unhelpful, said there was nothing they could do and I would have to follow up with courier company, called courier who said my parcel hasn't left the sending depot yet. Had to cancel the company I had arranged to come and set up my tank. Contacted H2o Aquatics and requested a refund of my next day delivery charge, point blank refused and have been unhelpful and sarcastic via email.  View Gripe »