Farberware - Customer Service

Contact Information

Phone: 800-809-7166

Web:

Farberware
One Meyer Plaza
Vallejo, CA 94590
United States

Customer Service Handles

@FarberwareCook
Category: Miscellaneous Homefurnishings Stores
Sub Category: Household Products
9 Reviews for Farberware

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Complaints, reviews, and feedback submitted for Farberware

Pots and pans (4/30/17)

I received a full set of Farber ware as a wedding gift on August 14, 1960. I am still using it 57 years later. It has been our main pots and pans all these years. I want to thank you for all the years of trusty cook- ware. I will pass on my Farber ware to my granddaughter when its time. Thank you Sorry - No gripe - Just praise Mrs. Glennora Arnold Phoenix, Oregon  View Gripe »

12 cup muffin pan SKU#52106 (3/20/17)

I bought this pan yesterday at Kohl's in Johnson Creek, WI. I washed it when I got home. The sticky stuff to hold to information on the pan was interfering with my being able to read the information printed. My suggestion is to place the sticky stuff elsewhere on the paper that is attached. I used the cupcake today and it is great. That sticky stuff is very hard to get off the paper.  View Gripe »

vinyl cooking utensils (1/16/17)

I live in State of Washington, Anderson Island I recently purchased some vinyl, plastic cooking utensils. After using them a very short time I noticed that there was black partials in my food. When I inspected the utensils I found that they were slowly disintegrating each time I used them. First I wonder if this residue is harmful and even if it is not harmful it is certainly not something I should eat and second why someone has not caught this and fixed the problem. Are all of your products not safe to use and if they aren't why haven't you told the public.  View Gripe »

Farberware can opener (12/29/16)

I do not use a can opener very often but thought the Farberware can opener looked sturdy and easy to use. I have had it maybe a year. The plastic handle that turns the cutting wheel has broken. I have no receipt. Got it at Kohl's. Does not look like it could be repaired. I paid $15-18 for it. Thank you!! M R James 1691 Co Rd 206 Cape Girardeau Mo 63701 573 334 3423 1941james@charter.net  View Gripe »

Mixer 350 (12/13/16)

Beaters broke off pieces of metal that went into cake batter. I realize it is probably 20 years old but this could be a health hazard.  View Gripe »

2-12 CUP COFFEE POT # FCP412 (10/27/16)

WE HAVE USED FABERWARE COFFEE POTS FOR OVER 45 YEARS AND RECENTLY PURCHASED A NEW FABERWARE COFFEE POT AND IT IS UNSATISFACTORY BECAUSE IT ONLY PERKS FOR 2 MINUTES, NO MATTER HOW MANY CUPS YOU ARE MAKING AND COFFEE IS TOO WEAK AND HAS TO BE REPERKED EACH TIME TO MAKE DECENT COFFEE. THE WARMER WORKS GREAT. ANY SUGGESTIONS TO THIS PROBLEM. THANK YOU, JOAN UNDERWOOD, 7903 ALAMOSA LANE, BOZEMAN, MT 59718  View Gripe »

Farberware Kitchen Scissors (10/14/16)

I picked up the scissors out of the drawer and they, of course, came apart and one of the "blades" fell and gave me a puncture wound on my toe. Today it is sore to the point where I can hardly walk and is bruised all the way to the first joint. I think this product should be investigated for safety issues. If my grandchild had been standing next to me as is his habit, he could possibly have lost an eye, or gotten a severe cut/slice on his little face. I took a picture of my toe in case this situation get any worse. Hopefully it will be better tomorrow. And feel blessed I am not one to run to a lawyer. Thank you for your time. Charlene Poteau poteaucharlene@yahoo.com  View Gripe »

Coffe Maker (9/24/15)

I am currently located in Union, NJ and contacted Farberware to advise of the issue of molding on one side of the water tank. I spoke to representative by the name of Cindy, who proceeded to advise me to soak it in BLEACH and then rinse it out! Are you kidding me??!?! So does she expect me to MAKE my coffee after I washed it in a toxic household cleaning product?? Afterwards she then told me that it was not under warranty and that is one of my options. I hung up very unsatisfied and still with my issue unresolved. A word of advice, if she is an example of a "representative" of your company , she needs to be re-trained in the art of customer service and leave the helpful hints to Heloise.  View Gripe »

12" fry pan - non-stick (8/7/15)

Pan has a white ceramic non-stick interior. After 2 months of usage, white coating has turned brown, and no amount of washing removes the discoloration. But even worse, the white coating is severely pitted and I can see the silver metal underneath. I am not only disappointed, but also worried that my family has injested the flakes of ceramic coating. Please advise what I should do with the pan. sincerely, Gabrielle Greenberg  View Gripe »