Echo Inc. - Customer Service
Lake Zurich, IL 60047-1564
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CS450P professional chainsaw (3/27/15)
I purchased this saw new two years ago at an Echo dealer in Newark NY. This saw has burned up three bars in about 20 hours of operation and only cut maybe 10 face cord total. They are saying it is operator error.I proved to them that this saw is not oiling properly because of a factory defect. it has a5 yr warranty so they keep replacing the bad parts ,but I need a saw that runs longer than one hour before it has to be repaired! View Gripe »