David's Bridal - Customer Service

Contact Information

David's Bridal
1001 Washington St
Conshohocken, PA 19428
United States

Customer Service Handles

Category: Women's Clothing Stores
Sub Category: Retail (General)

Social Customer Service Details

Problems with your wedding dress? Here's the scoop on everything you need to know about how David's Bridal handles customer service feedback on social media.

The types of issues that people complain on social networks for David's Bridal are typically related to wedding and bridesmaid dresses, costs and prices, customer service interactions, returns, availability, and appointments.

The David's Bridal Facebook page is active and promotional in nature. They have their "Message" button activated which means that you can contact them through a Facebook chat message.

David's Bridal has a dedicated customer service Twitter handle and listens consistently for customer service feedback. It has a small following. It seems that their company brand Twitter handle also listens.

The David's Bridal Google+ page is similar to their Facebook page. It has a lot of promotions.

Have a suggestion regarding social media customer service for David's Bridal? Let us know.
2 Reviews for David's Bridal

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Complaints, reviews, and feedback submitted for David's Bridal

Website (9/24/15)

Looking for a reasonably priced gown on your website, there are few in the steer, you leave the gowns that are all sold out on the web site thereby wasting peoples time. If it is sold out just remove it.  View Gripe »

wedding dress (5/15/14)

We had an appointment. My Bride arrived where she was asked how much she could afford, money was not an issue at all. Based on her appearance (flip flops and a tie dye shirt) she was shown dresses that had stains on them, frayed seams, and then to add insult they brought her one that was twice her size to try on. The employee did not help her zip up and left her in the dressing room waiting with out clothes for a long time. They left it up to her to put dresses back on racks.  View Gripe »