David Chevrolet Buick - Customer Service
Niagara Falls, NY 14304
Customer Service Handles
Have a complaint or review about David Chevrolet Buick?
Submit your Gripe:
Complaints, reviews, and feedback submitted for David Chevrolet Buick
Sales Policy and Procedures (11/29/15)
On October 31, 2015 we turned in two Buick Verano's and purchased two Chevrolet Equinox. As part of the process we were told by the Paul Liberto there was a special program that forgave up to 4 lease payments when purchasing new GM products. We only had three payments left so it appeared ok to move forward. Prior to that on October 9, 2015, checking with GM Financial they confirmed I had a $385.00 credit on the one account and $350.00 on the second account that we made in over payments. When I lease, I pay a little extra each month in case there are charges for excess ware when I return the car. During the process we asked Paul Liberto several times… and I mean several times about over payments we made. Additionally we made November payments of $188.00 on the first account and $248.00 on the second account, he told us those over payments would be refunded also. When we got a letter from GM Financial they stated that there was $171.00 refund due on the first account. When I… View Gripe »