C. Basil Ford, Inc. - Customer Service

Contact Information

Phone: 716-893-1000


C. Basil Ford, Inc.
1540 Walden Avenue
Cheektowaga, NY 14225
United States

Customer Service Handles

Category: New & Used Car Dealers
Sub Category: Auto (Sales)
1 Review for C. Basil Ford, Inc.

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Complaints, reviews, and feedback submitted for C. Basil Ford, Inc.

Added $100 on all service/warranty work even when no charge (1/5/16)

We have many cars leased from CBasil, 1620 Walden Ave, Cheektowaga, NY 14225 and are being charged an extra $100 for each invoice including items like inspection, oil change where this cost was included in original purchase price. I know my personal dealers in Arcade and Springville do not charge extra for this and another person using a dealer in Amherst/Buffalo area are not being charged for such items. I just want to register a complaint. We are a small not for profit and have a lot of vehicles to have warranty, oil change work etc and this can and will cost us thousands of dollars. They also charge individuals for the extra $100 too. One of my employees says she has to pay when she goes there. I can certainly send copies of invoices if you need further information. I hope this is not too general. Thanks, Mary Sion, Chief Accountant BFNC Inc. 716-856-0363  View Gripe »