Banana Republic - Customer Service

Contact Information

Banana Republic
2 Folsom Street
San Francisco , CA 94105
United States

Customer Service Handles

Category: Family Clothing Stores
Sub Category: Clothes & Apparel

Social Customer Service Details

Poor customer service? Here's the scoop on everything you need to know about how Banana Republic handles customer service feedback on social media.

The types of issues that people complain on social networks for Banana Republic are typically related to bad customer service, poor online experience, apparel defects, and sizing concerns.

The Banana Republic Facebook page is very active and promotional in nature. They do have their "Message" button activated which means you can contact them through Facebook chat messenger.

Twitter handle which is used for Customer Service, and is active.

Google+has a small following and is not used.

Have a suggestion regarding social media customer service for Banana Republic? Let us know.
2 Reviews for Banana Republic

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Complaints, reviews, and feedback submitted for Banana Republic

Button up shirt (3/27/15)

Bought a button up shirt at Banana Republic, was told I could return it at any location. Went to a different store with the receipt and the staff said they couldn't help me. By the time I got back to the store I bought it from, it was already past BR's return policy.  View Gripe »

jeans (9/24/14)

It seems that in the past several years, you have used cheap materials for your jeans. They look okay in the store, but when I bring them home and wash them they shrink and change shape and generally look to be poor quality.  View Gripe »